Do you offer hotel pickups in the departure cities?
To speed up your departure, we only pick up from our central meeting points. What is more is leaving the city using the most direct route also reduces the carbon footprint of our tours.

Is there parking close to the departure point?
There are usually public parking spaces in the vicinity of our departure city points. However, sometimes it can be hard to find parking, so we recommend using public transportation services whenever possible.

When should I get to the departure point?
Arrive 15 minutes before your departure time. Due to waiting restrictions, we can’t wait for you if you’re late.

What happens if I’m late or miss the tour?
If you’re late for your tour, our cancellation policy applies.

What are your cancellation policies?
We have a cancellation period of 14 days for our one-day tours, and 21 days for longer tours. If cancelled outside this period, we will give you a full refund minus a 10% admin charge or 25€ (what is more). If you cancel inside this period, refunds are at our discretion. Click here to view full terms and conditions .

What is a guaranteed departure?
Departure is guaranteed only if minimum number of participants stated next to each tour is reached. In case of cancellation of your booked tour, we will notify you at least 21 days before departure. In this case, you are entitled to a full refund.

Can I pre-book a specific seat?
Due to logistical reasons, we are unable to let you pre-book a seat. But our comfortable 9-seat vans have large windows. So, you will always get a good view.

Are there toilets on the vans?
Unfortunately, we have no on-board toilet facilities, but you will have regular comfort breaks.

How do you cater for people with accessibility needs?
We aim to accommodate everyone. In case of special needs please click here to contact us.

Do you take children on your tours?
We regret we do not carry children under the age of 6 on our scheduled tours. Children up to 5,99 years are allowed only on a la carte tours.

You can ask us about the tours we recommend for younger children. And if your child is less than 1.5 m tall, you should let us know, so we can provide them with a suitable booster seat.

How much time do I get off the bus?
We want you to enjoy Slovenia. And we believe the best way to do this is to get you off the van and out exploring. So, we give you plenty of time to take photos, go walking, and explore ancient ruins.

Why do you exclude visitor attractions?
We exclude visitor attractions in your tour price because it lets you travel your way. It means you can pamper yourself with a luxury lunch or skip an attraction whenever you feel like it.

Do we need to bring our own lunch?
You do not need to. We stop in small towns, villages, and rural eateries where you can choose whatever meal pleases both your taste buds and your budget.

Should I tip the driver-guide?
Let us be honest, our driver-guides would never refuse a cheeky bonus. But it is up to you, and the amount is entirely at your discretion.

What about travel insurance?
Travel insurance is not included in the price. We advise you take out travel insurance.

I have more questions, who can help me?
If you have any more questions, you can contact us here.

• Transport as described in the programme including road tolls and parking fees,
• Tourist guide for the entire trip,
• Guided hike, map of hiking and cycling trails,
• Snack,
• Traditional late lunch,
• Organisation and running of the entire trip.